Effective Date: February 9, 2026

 

CareMore Health (“CareMore”) refers to the healthcare delivery and services organizations consisting of the following companies:

• CareMore Medical Partners, P.C.
• Fox Medical Partners of Nevada, P.C. dba CareMore Medical Partners of Nevada, P.C.
• CareMore Medical Partners of California, P.C.
• CareMore Health Management Services, LLC
• CareMore Health of Arizona, Inc.
• CareMore Health of California, Inc.
• CareMore Health of Nevada, Inc.

Protecting the Personal Information we collect from patients, members, employees, and other individuals is a core responsibility of our organization. This Privacy Policy was written for you when visiting Caremore.com, including its subpages and our respective company websites. The Privacy Policy is only intended to describe what Personal Information may be collected from you when browsing our sites or accessing our associated platforms, and should be reviewed alongside our Terms of Use and Notice of Privacy Practices, as applicable.

 

This Privacy Policy does not govern protected health information (“PHI”) that we collect from patients in the course of providing healthcare services. For CareMore patients, our Notice of Privacy Practices describes how we collect, use, and protect PHI.

 

We have established standards and implemented physical, technical, and administrative safeguards designed to protect Personal Information against unauthorized access, use, disclosure, or loss.

 

Personal Information refers to information that can be used to identify, contact, or reasonably associate with an individual, whether alone or in combination with other information. This includes, but is not limited to, name, Social Security number (SSN), driver’s license number, state identification card number, account numbers, credit or debit card numbers, passport numbers, and alien registration numbers.

 

Personal Information excludes publicly available information that is lawfully obtained from federal, state, or local government records, or information that is otherwise made publicly available through widely distributed media.

 

Our policies prohibit the unlawful disclosure of Personal Information. We share it externally only where federal and state law allows or requires it. Internally, it’s our policy to limit the access, use and disclosure of Personal Information to be in line with the job duties of our associates, as well as applicable law.

 

CONTACTING YOU:

 

We, including our affiliates and/or vendors, may contact you by phone call or text message. This contact is strictly for treatment purposes, to communicate health-related benefits, and services, and is done in compliance with the Telephone Consumer Protection Act (TCPA). You have the right to opt-out of these communications at any time.

 

Privacy of Mobile Contact Information

We maintain the privacy of your mobile contact information and do not share it with third parties or affiliates for marketing or promotional purposes. While information may be shared with subcontractors to provide support services, such as customer service, we will not share your specific text messaging opt-in data or consent with any other organization or company, except for those directly providing services for us.

 

If you wish to be placed on our internal Do Not Call list, you may call toll-free at 1-866-699-9015.

 

Email Communication

We may provide email links to facilitate communication. Information collected through email may be shared with our member services department, other associates, or third parties that perform services on our behalf.

 

Please note that, unless otherwise indicated, email communication through our website is not completely secure and confidential. Non-encrypted email may be accessed and viewed by other Internet users without your knowledge and permission while in transit to us.

 

CAREMORE WEBSITE PRIVACY STATEMENT

Your privacy is very important to us and we will make every reasonable effort to safeguard any information we collect.

 

What information will we collect?

Information may be collected in the following ways on this website and Application:

• • If we provide user account access, you may elect to establish an account so that you can gain additional access to online service applications, health tools, health information, subscriptions or other services where it is important for us to know who you are in order to best meet your needs. Providing personal information is always voluntary.
  • We may use “cookies” to help us improve this website and Application by tracking your navigation habits and to store some of your preferences. A cookie is a small file created by a website or application to store information on your computer. Cookies do not allow websites or applications to gain access to other information on your computer. Once a cookie is saved on your computer, generally only the website or application that created the cookie can read it.
  • An Internet Protocol (IP) address is a number that automatically identifies the computer or mobile device that you are using to access the Internet. The IP address enables our server to send you the site pages that you want to visit or the data you want to view. The IP address may disclose the server owned by your Internet Service Provider. We use your IP address to help diagnose problems with our server and to support our administration of this website and Application.

How will information be used?

Any personal information that you provide is used for the purpose for which you provide it. For example, if you email us for information, we may use your email address to respond to you.

We may also gather quantitative user information, such as the number of users and the pages or data accessed, in order to perform administrative, technical, hosting, or other functions that help us manage our website and Application and deliver new functionality to you. We do not sell, license, transmit, or disclose personal information that you provide to us to third parties except with the following exceptions:

• Upon your authorization;
• When such disclosure is necessary to allow us and our contractors or agents to carry out treatment, payment or health care operations; or
• When required or permitted by law.

Third parties

We may work with third-party service providers who may place third-party persistent cookies, web beacons, or similar technologies to collect anonymous information about the use of our websites and Applications. They are not permitted to collect any personal information, and this information will be solely used for web usage analysis for a better understanding of how you use our website Application, and/or to customize our content and advertising.

 

What if I don’t want information about me to be collected?

Providing personal information through this website or Application is optional. Personally identifiable information will not be collected from you without your knowledge and approval.

 

If you do not wish to have your activity on our website or Application tracked, you can opt-out at any time here  to discontinue first party cookie tracking of your web activity.

 

You also have the choice to opt-out of third-party cookies, web beacons or similar technologies, if you do not want third-party service providers to collect your anonymous information for marketing purposes, visit the Network Advertising Initiative (NAI) website to perform the opt-out .

 

Additionally, you can direct your Internet browser to notify you and seek approval whenever a cookie is being sent to your hard drive. You may also delete a cookie manually from your computer, tablet or smartphone through your Internet browser settings or other programs. You can also set your browser to refuse all cookies. Please note that some parts of this website or Application may not function properly or be available to you, if you refuse to accept a cookie or choose to disable the acceptance of cookies.

 

“Do Not Track” Signals

We do not respond to web browser “do not track” signals. As such, your navigation of our website and Application may be tracked as part of the gathering of quantitative user information described above. If you arrive at our website or Application by way of a link from a third-party application that does respond to “do not track” requests, the recognition of any “do not track” request you have initiated will end as soon as you reach our website or Application.

 

Linking to Other Sites

From time to time we will provide links to websites or applications not owned or controlled by us. We do this because we think the information might be of interest or use to you. A link to a third-party website or application does not constitute or imply endorsement by us. We cannot guarantee the quality or accuracy of information presented on third-party websites or applications. While we do our best to ensure your privacy, we cannot be responsible for the privacy practices of third-party websites or applications. We encourage you to review the privacy practices of any website or application you visit.

 

Questions

If you have questions regarding this policy, you may submit your request in writing to:

CareMore Health Management Services, LLC

c/o Compliance and Privacy Departments

12900 Park Plaza Drive, Suite 700

Cerritos, CA 90703

 

Or via email to privacy@caremore.com

 

This privacy statement is subject to change. We encourage you to review it from time to time.

 

CONSUMER PRIVACY PROTECTION INFORMATION

 

Federal Trade Commission (FTC)

USA.gov Identity Theft website

Consumer.gov Identity Theft website